FAQ's

Yes, all items are in stock. We use a real-time inventory system. It is stated in each article or measure whether it is in stock or not.
So if you buy the item, it is also in stock. After completing the order, the article immediately reserved for you.

Happy Nappy swimming trunks seem too big. Happy Nappy swimsuit has a different kind of model and is made ​​of a different material (wetsuit) than most regular swimwear and children's clothing. This sometimes seems that the shorts are huge compared to other clothes that your child wears normally. Happy Nappy shorts are designed to keep the stool in a swimsuit. The pipes are therefore also taken a little longer than normal swimwear, making these shorts seem larger. If you are well looked at the size chart, the swimsuit fits really in practice always good. It is best to apply just the swimsuit, you will see that it fits properly.

You will receive always a confirmation of the order automatically within a few minutes. Did not receive it, please send an e-mail message to [email protected] .we will again as soon as you send an attachment. (possible causes could be: it could be that a spam filter than the mail to you held up (eg hotmail / yahoo addresses, look to the spam), it may also be that your mailbox is too full, or you have a. accidentally entered an incorrect email address.)

The confirmations of orders are sent automatically by the computer system (whether it is paid or not). When we two or more times consecutively receive an order within the same person with the same products, we will be the previous order in which payment is unable to remove from our system.

Yes, that is possible. Bonn Bonne is an online store and not a normal store, you can not get the items to view or apply here.
Takeout orders are possible after you first ordered online and paid. Orders can be picked up at our warehouse on weekdays from 9.30 am to 16.30 pm. Please note this is only possible by appointment. On weekends there can be no orders that will be picked up.

Send us an email with a description of the defect and your invoice number and address. When you direct a picture (s) of the defect are sending the email, we can quickly process your complaint.
Wait send at least with the return until we have sent you a message about what to do.

For more information see the page exchange / return

No, this is not possible.

If you place an order, then the item will be picked up automatically directly from the stock and reserved for you (regardless of whether it is paid or not). Yes, you get it or so just delivered.

If the order and payment are within 15 hours (a day), the order will be shipped the same day. You get the package so probably delivered the next day. Orders placed on weekends or holidays are shipped the next business day.

If the order and payment are within 15 hours (a day), the order will be shipped the same day. You get the package so probably also delivered the next day. Orders placed on weekends or holidays are shipped the next business day.

No, we only have an online store, you can not visit us or get fit. It is possible to get rid an order on appointment.

No, unfortunately, we measure in no clothes. For most clothing is listed a size chart.